Advanced Problem Solving and RCA EN
Ready for the next step? Master the RATIO approach to confidently tackle recurring, high-impact problems and elevate your problem-solving expertise.
At a glance
- Provider
- Provided directly by ICT Improve
- Trainer
- Experienced specialist from our own team
- Training type
- Classroom
- Duration
- 2 days
- Language
- English
- Enrolment
- Individual
- Themes
- Quality Engineering
This training delivers the following outcomes:
- You can create a razor-sharp problem visualization and definition
- You know how to identify the causes of structural problems and prevent recurrence
- You know how to make maximum use of the knowledge and experience of colleagues
- You avoid ‘jumping to conclusions and solutions’
- You can clearly document and transfer complex problems
- You distinguish yourself as an expert in the field of problem solving
In this practical training, you will take your problem-solving skills to the next level. The foundation of the program is the RATIO approach, enabling you to effectively address complex, recurring, high-impact problems. You’ll not only learn to define issues with razor-sharp precision and uncover root causes, but also to implement lasting solutions and secure measurable results.
We build on the Event Mapping and Problem Analysis methods you already know, applying them to more complex challenges. In addition, you will add at least one advanced method from the RATIO toolbox: Human Factor Analysis – exploring the true causes of human error without blame, or Data Analytics – verifying and enriching insights through data.
This challenging training combines clear theory with intensive practical exercises, allowing you to apply what you learn immediately in your work. Before the training, you complete several e-learning modules (12 months unlimited access) and prepare a real-life case study.
This training will enable you to:
- Create a razor-sharp problem visualization and definition
- Identify the causes of structural problems and prevent recurrence
- Leverage the knowledge and experience of colleagues to the fullest
- Avoid ‘jumping to conclusions and solutions’
- Clearly document and communicate complex problems
- Position yourself as an expert in problem solving
Who should attend?
This training is designed for professionals and leaders in quality, maintenance, process & production, incident & problem management, and HSE who deal with structural problems or high-impact incidents.
Prerequisite: completion of the Problem Solving & RCA Essentials training.
Program structure
Classroom:
The classroom version runs for 2 consecutive days and is offered as open enrollment in our training facility in Ermelo or as a tailored in-company program. Each group is limited to 12 participants.
Online: (max 6 participants)
The online version consists of 4 sessions of 3 hours each. Expect strong interaction with the trainer and dynamic group exercises via online breakout sessions.
After completion, you will receive the Advanced Problem Solving & RCA certificate. With this certificate, you can progress to the Problem Solving & RCA Leadership training.
In-company training options
Improve delivers this program in collaboration with CoThink BV within your organization, tailoring the content to your learning objectives and needs. For more information, please contact us at 040-2021803 or opleidingen@improveqs.nl
Training Information
- Location and dates: check the training calendar
- Training hours: 9:15 – 17:00, online 14:00 – 17:00
- Coffee, tea, lunch, and training materials are included in the price
- Information: 040 – 202 1803 or opleidingen@improveqs.nl