{"id":1351,"date":"2020-09-10T15:20:02","date_gmt":"2020-11-26T13:53:41","guid":{"rendered":"https:\/\/ict-improve.nl\/?post_type=training&#038;p=1351"},"modified":"2026-04-23T15:49:11","modified_gmt":"2026-04-23T13:49:11","slug":"introductie-quality-level-management-en","status":"publish","type":"training","link":"https:\/\/ict-improve.nl\/en\/training\/introduction-quality-level-management-en\/introductie-quality-level-management-en\/","title":{"rendered":"Introduction Quality Level Management"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Discover the Quality Level Management (QLM) Model Outsourcing is a prevalent trend, but it often falls short of meeting expectations in terms of budget, deadlines, and quality. The challenges of managing quality become even more complex when outsourcing is involved. While there are numerous solutions for managing quality and outsourcing relationships, a universal framework has been missing &#8211; until now. ICT Improve introduces a practical solution: the Quality Level Management (QLM) model. After this training, you will: Have a solid understanding of the fundamental concepts of QLM and its model Know the various levels at which actions can be implemented Be familiar with the different types of measures that can be taken Be able to apply the model in real-world scenarios Have the skill to implement specific measures effectively Be able to design a comprehensive QLM plan Have the proficiency to manage a QLM plan successfully How do you ensure quality in your outsourcing? The Quality Level Management (QLM) model offers a balanced outsourcing strategy that focuses on meeting goals and expectations in terms of time, budget, and quality. This model, which can be used by both customers and suppliers, provides a selection of measures from nine areas of attention.<\/p>\n","protected":false},"featured_media":0,"parent":1203,"menu_order":99991231,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-1351","training","type-training","status-publish","hentry"],"acf":{"start_date":null,"duration":"","price":"\u20ac 795,- Excl. 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